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FAQs BYD spare parts in Dubai, UAE
Are BYD spare parts readily available for purchase?
Yes, we offer a wide range of BYD spare parts that are readily available for purchase.
How can I ensure that the spare parts I buy are compatible with my BYD vehicle?
You can check the compatibility by entering your vehicle's model and year on our website or consulting our customer service.
What is the delivery time for BYD spare parts?
Delivery time varies based on location, but typically you can expect your order to arrive within 3-7 business days.
Do you provide a warranty for BYD spare parts?
Yes, we provide a warranty on all BYD spare parts, details of which can be found in the product description.
How can I verify the authenticity of the BYD spare parts?
We source our parts directly from authorized distributors to ensure authenticity. You can check the part number against BYD’s official database.
What payment methods do you accept for purchasing BYD spare parts?
We accept various payment methods including credit/debit cards, PayPal, and bank transfers.
What is your return policy for BYD spare parts?
Our return policy allows you to return parts within 30 days of purchase if they are unused and in their original packaging.
Can I track my order for BYD spare parts once it has been shipped?
Yes, you will receive a tracking number via email once your order has been shipped.
Are there any additional shipping costs for BYD spare parts?
Shipping costs may vary based on your location and the weight of the package; these will be calculated at checkout.
Do you offer installation services for BYD spare parts?
We do not offer installation services, but we can recommend local mechanics who are familiar with BYD vehicles.
What should I do if I receive the wrong BYD spare part?
If you receive the wrong part, please contact our customer service within 7 days for assistance with a return or exchange.
Can I get a bulk discount on BYD spare parts?
Yes, we offer bulk discounts for large orders. Please contact our sales team for more information.
Is there a customer support line I can call for BYD parts inquiries?
Yes, our customer support line is available during business hours for any inquiries regarding BYD parts.
Do you have a loyalty program for frequent buyers of BYD spare parts?
Yes, we offer a loyalty program that provides discounts and rewards for frequent buyers.
Can I leave a review for the BYD spare parts I purchased?
Yes, you can leave a review on our website after your purchase to help other customers.